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📢 Active Programs
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✅ All Employees Eligible
2026 Laptop
Refresh Program
Blackbaud's 2026 Laptop Refresh Program is now open! All full-time and part-time employees are eligible to receive an upgraded device. Our IT team is ready to get you set up with the latest hardware to keep you productive.
To get started, submit an upgrade request through the support portal. Our team will review your submission and reach out to schedule delivery and setup at your earliest convenience.